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Communications Leadership

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As a leader, you must understand that your followers are watching you, most every minute, most ev...
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A woman from the audience followed me into the hallway. “I think we’re married to the...
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I talk with many companies each year, and have found that high-performing organizations (the ...
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The best tool for leaders of change is to understand the predictable, universal sources of resis...
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In a recent post, 12 Common Traits of Companies With Successful Corporate Planning, we examined ...
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A colleague of mine can do wonderful things on a computer – except fix it when it jumps up ...
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The social network – those ties among individuals that are based on mutual trust, shared wo...
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They’re tattooed. They’re pierced. They’re 64 million strong. They’re the...
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Recently, I have been quite close to a few major change initiatives and I’ve noticed how c...
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According to a recent MIT/Sloan Management Review article, what really distinguishes high perform...
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Be aware of your biases. Your preconceived notions and attitudes often prevent you from hearin...
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Leadership is caring. It’s about remembering what’s going on in the lives of those following you....
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Innovation. These days, there’s hardly a mission statement that doesn’t include it, o...
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The front page of the Wall Street Journal (2/23/04) had an article about Coca Cola’s search...
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A corporate communicator was listening to her CEO complain about how hard it was to get a strateg...
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Mission statements don’t have to be dumb. In fact, they can be very valuable, if they arti...
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Once I was trying to fix a toilet and water began to blast upward from a fitting. The building S...
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We started this project about four years ago, and what this book is all about is about an organiz...
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 Distilled Wisdom: A company’s competitive advantage is a combination of the potential...
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A financial analyst once asked Herb Kelleher if he was afraid of losing control of Southwest Airl...
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