As a leader, you must understand that your followers are watching you, most every minute, most ev...
A woman from the audience followed me into the hallway. “I think we’re married to the...
I talk with many companies each year, and have found that high-performing organizations (the ...
The best tool for leaders of change is to understand the predictable, universal sources of resis...
In a recent post, 12 Common Traits of Companies With Successful Corporate Planning, we examined ...
A colleague of mine can do wonderful things on a computer – except fix it when it jumps up ...
The social network – those ties among individuals that are based on mutual trust, shared wo...
They’re tattooed. They’re pierced. They’re 64 million strong. They’re the...
Recently, I have been quite close to a few major change initiatives and I’ve noticed how c...
According to a recent MIT/Sloan Management Review article, what really distinguishes high perform...
Be aware of your biases. Your preconceived notions and attitudes often prevent you from hearin...
Leadership is caring. It’s about remembering what’s going on in the lives of those following you....
Innovation. These days, there’s hardly a mission statement that doesn’t include it, o...
The front page of the Wall Street Journal (2/23/04) had an article about Coca Cola’s search...
A corporate communicator was listening to her CEO complain about how hard it was to get a strateg...
Mission statements don’t have to be dumb. In fact, they can be very valuable, if they arti...
Once I was trying to fix a toilet and water began to blast upward from a fitting. The building S...
We started this project about four years ago, and what this book is all about is about an organiz...
Distilled Wisdom: A company’s competitive advantage is a combination of the potential...
A financial analyst once asked Herb Kelleher if he was afraid of losing control of Southwest Airl...