Communication Skills

You’ve just made a good suggestion to your boss or an important presentation or proposal before a...

One of the dangers of writing is that we can fall in love with our words. Even the wrong words. A...

Today is March 4 and you know what that means. It’s National Grammar Day! Here are ten ways...

One of my writing coaching clients sent me a link to a blog post about exclamation points. I was ...

If you’ve been in communication for a while now, and you consider yourself an advisor rathe...

When I think of “courage,” the first thing that comes to mind is the men and women who willingly ...

Yesterday’s Communitelligence webinar was about getting executives and clients off the individual...

When you try to be persuasive in writing or speaking, you probably spend a lot of time crafting t...

Reading from a screen isn’t the same as reading from a piece of paper. I say this at the risk of ...

Historical harmony, Ipswich, Massachusetts, 2009, By Phil Douglis A figure out of Ipswich histo...

My eleventh rule to write by is the $64,000 Word Theory. Many people choose longer, more complex ...

My next rule to write by is the Misplaced Passion Theory. When people are passionate about a subj...

Let’s talk links. That’s right, web links. Because most of the links we see on intranets and empl...

Maybe it’s the first time you’re standing in the doorway to a room of people you don’t know—swall...

How many times have you tried to have a strategic conversation with an executive or client only t...

Last week I facilitated two long days of review and planning sessions for a client. From 8 a.m. t...

People have a love/hate relationship with Twitter – it’s either the best thing since sliced bread...

This is one we all can fall prey to: The Words Make Bad Lovers Theory. If you fall in love with a...

Generally, I can empathize with the control freaks out there, because I am one so much of the tim...

Here it is: The Communications is Like Manufacturing Theory. Instead of the old “push” model—maki...