We all have people with whom we have to work to get things done. Our ability to communicate with clients, customers, subordinates, peers, and superiors can enhance our effectiveness or sabotage us. Many times, our verbal skills make the difference.
Here are 10 ways to increase your verbal efficacy at work:
Why do we think of so many great ideas in the shower? Four conditions are generally in play: Ou...
As anyone who has crammed for an exam can tell you, usually the number of hours we work without i...
Your workplace is filled with liars! How do I know? I’ve got this straight from one of the foremo...
Steven Covey had the right idea. There are discreet skills and attitudes, habits if you will, th...
A woman from the audience followed me into the hallway. “I think we’re married to the...
It’s easy to play up the adversarial relationship between “Hacks” and “Flacks,” but the truth of...
Some companies out there will charge you thousands of dollars to look after the SEO on your ecomm...
Video has become an essential marketing tool. It’s a great way to tell your story, show the huma...
A set of four rules articulated by Abraham Lincoln in 1840 can help corporate communicator create...
The value of this Business Plan process is the thinking that it forces you to do about your busin...
Every once in a while consultants are challenged to put their ideas into practice. Such was my ex...
Throwing chairs, tossing zingers and misusing the English language are probably not the best tact...
The second most frequently asked question I receive is “Where can I find good humorous mate...
Can’t tell a joke? No problem. Use simple types of humor that don’t require any special c...
Instead of checking email continuously and from multiple devices, schedule specific email time d...
Humor is a powerful communication tool. It can gain attention, create rapport, and make ideas mo...
How are you gathering data and intelligence from your employees, peers and bosses to make smart ...
AT WORK: Send concise, work related emails; call if matter is urgent, needs discussion/input with...
The first step to listening better is to recognize the fact that you don’t. Ask yourself the fol...
I was flying from the Midwest to Seattle. She was my seatmate. And she was clearly in meltdown ...
