Communication Skills

Most people feel nervous prior to giving a speech.  This is human nature and indeed some degree ...

After two decades of advising organizations large and small, my colleagues and I have formed a cl...

First, you need to identify your audience. There are several methods to identify your audience, s...

First, you need to identify your audience. There are several methods to identify your audience, ...

Here are six rules of thumb that will help you write a sales message that actually helps you mov...

Little things can make a difference: Play music with positive lyrics. Clean smells and the odor...

No, you won’t do better work by procrastinating. And you will not have more time next week...

The value of this Business Plan process is the thinking that it forces you to do about your busin...

Of all the advice I give to my media training clients when it comes to how to answer questions du...

Al Gore has taken enough heat about his flat and wooden speaking style over the years to raise th...

The other day, I found myself thinking about all the ways we use words. Scratch “all!”...

Public figures get in trouble all of the time and are then forced to apologize. Whether it is TV ...

Very few people actually think of themselves a as a crashing bore, but a very high percentage of ...

Far too many speakers attempt to look and sound smart by drowning their audience members in a sea...

As communicators, we’re responsible for writing clear, simple & memorable messages. But...

There are many different styles of effective communication, but arguing with someone is typically...

Steve Sargent, president and CEO of GE Australia and New Zealand, runs through a four-point chec...

The surest way to get quoted by the media is to attack somebody, even if it is yourself. Reporter...

Many business communicators lard up their speeches with jargon and weasel words. The result? They...