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11 Insights on Communicating During Difficult Economic Times

11 Insights on Communicating During Difficult Economic Times

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Sometimes it’s darkest just before the light.  Here are 11 great articles to assess the times we’re in, and plan for better days.  

Five C’s for Communicating in this Crunch

We’ve developed a gut-check list of “Five C’s” to help guide communications on dire economic subjects, from news releases to corporate Web sites to internal communications.

10 Tips for a Challenging Economic Environment

9. Communicate authentically. Strong leaders acknowledge the challenges they struggle with and, by doing so, build trust among followers. Rather than being a sign of weakness, it’s a sign of strength.

Marketing and PR tactics, budgets likely to change during recession

What companies don’t realize is their marketing budget will go a lot further and create much more buzz in a down market. As your competition pulls back, you should become much more aggressive. When you do, you will achieve top-of-mind status and grab market share as the economy stabilizes and will be able to remain on top during the next upswing in the economy.

Are You a Media Savvy Leader? How Agency Heads Can Boost Results in a Tight Economy

I think the inability of the PR business to really comprehend what Web 2.0 is about is shocking. So, real leaders get in there and they take a look at the trends in media and online and get active there. For example, if you’re going to offer a CEO blog, you have to be prepared to spend an hour a day doing it—not every other day. Also important is understanding and respecting the online world’s mindset of sharing—it’s all about developing conversations with constituents.

Your website can thrive in a recession

It is 14 times cheaper to allow a customer to complete a task on a website than to have the customer complete the same task over the phone. The Web is 35 times cheaper for completing such a task than a face-to-face interaction. Isn’t that a compelling business case for a website during a recession?

Leading through uncertainty

The range of possible futures confronting business is great. Companies that nurture flexibility, awareness, and resiliency are more likely to survive the crisis, and even to prosper.

Time to Reboot: What to Expect in Politics, Policy and PR in 2009

For those in consumer PR, this will be a tough year as product-side clients retrench. But if you are engaged in advocacy PR, public affairs or crisis communications, 2009 may be a robust year for your business, especially if you can hitch things to the “change” agenda in Washington and on Wall Street.

Social Media Begins Forcing the Totally Transparent Layoff

The combination of social media technology such as Twitter—where people post updates about themselves online at Twitter.com—and a cultural shift toward greater personal disclosure means more and more employees will document details of their dismissal, said Jennifer Benz, a communications consultant based in San Francisco.

Give Data a Human Touch to Weather the Economic Storm

The key, say many experts, is to use customer data and analytics for its original purpose: forging stronger customer relationships.

Market Smarter in 2009: Make the Right Choices

Remember two words: frequency, consistency. Even with finite resources, it’s vital to maintain a level of frequency and consistency. It is crucial to stay in front of your customers and prospects. You should never disappear for stretches at a time. If that means you need to focus marketing efforts on a few of your strongest market sectors, do it.

5 Lessons on Marketing for the Recession

Lesson: Keep hiring channels open and be pickier than ever. For anyone who hasn’t read Hard Times or any of the Studs Terkel interview compilations, they are an incredible insight into people’s attitudes and behaviors throughout history. I highly recommend 

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